TO ALL BT CONSUMER MEMBERS Dear Member, Following the introduction of Team Based Scheduling we wanted to update you on how the annual leave and waiting list process will operate. Annual Leave…
As you will now be aware BT Consumer’s has now announced that intends to close the service for customers and following consultation is applying an un-agreed grade of TM2 for…
Following consultation with the CWU, Consumer Service is rolling out new bonus arrangements. The Union has pushed to ensure that the bonus is simpler than previously and that members will…
LTB 333/20 25th June 2020 To: All Branches with BT Members BT PAY 2020 – BALLOT RESULT I am writing to inform branches of the result of the BT pay ballot…
Bulletin 121/2020 TO ALL CWU MEMBERS IN CONSUMER Dear Colleagues Service Operating Model: 300 Offline Roles Cut and Promotion Chances Reduced Consumer Service is rolling out a new operating model…
LTB 305/2020 Following consultation with the CWU, BT Consumer is moving ahead with the implementation of the Team Based Scheduling Agreement that was suspended due to the Covid situation. The…
Dear Colleague Further to Briefing 49.20 sent to you in April, providing an update to discussions on your pay award this year, we’re sorry we haven’t been in touch. Since…
Dear Member, I am writing to you about the communication you will have received this morning from BT in relation to a ‘review’ on contractual redundancy and paid leaver terms…
Sales Commission in BT Consumer is moving back to normal from June. The CWU has ensured continued safeguards are in place. Since the move away from the 100% personal average…
T&FS MEMBERS: Please check your email for the latest survey and take a few minutes to fill this in. As we move into the first step of easing lockdown measures,…
During these extraordinary times, and the rapid change in response to Covid 19, our support to our members is paramount. Regardless of the company you work for the CWU are…
TO ALL BRANCHES WITH BT MEMBERS Dear Colleague As we have received some enquiries from members with regard to this year’s pay award, we felt it right to issue this…
TO ALL CWU MEMBERS IN CONSUMER Dear Colleagues Team Based Scheduling Roll Out Following the ballot result we have been working with BT on the implementation of Team Based Scheduling…
Nearly 370 loyal employees in the Enterprise division were placed formally ‘at risk’ of being forcibly exited last week in what has been described as f the most serious challenge…
Please see LTB 502/2019 for full details Following consultation with the CWU BT has announced changes to the payment of bonuses in Service areas for those on BT Workforce 20/20…