Please see LTB 502/2019 for full details
Following consultation with the CWU BT has announced changes to the payment of bonuses in Service areas for those on BT Workforce 20/20 Contracts.
BT has advised that the existing OPI measure no longer reflects the Company’s priorities and that as a result the current bonus arrangements are no longer suitable.
As a result, BT has agreed to pay advisors either their 3 month personal bonus average or their on target bonus whichever is the greater. On target bonuses in Service are normally 5% of basic salary for TM1 grades and 10% for TM2s.
This arrangement will continue until a new bonus system is developed together with the CWU later this year.