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Future of work - Framework Agreement

Aug 23, 2021

TO ALL MEMBERS IN BT, EE AND OPENREACH

Further to our communication on 8th July we write, as promised, to set out the programme ahead.

The framework agreement, is a living and breathing document and is the vehicle that is enabling the work we are now doing with BT, on various workstreams, to resolve the issues we set out throughout the Count Me In campaign. Through your solidarity and support the relationship with BT has categorically improved, which has led to clear principles being agreed between us. The company is now in the process of ensuring managers in each BT customer facing unit are briefed on these principles.

Currently the CWU and BT are working on a roadmap and timescales for each workstream, and we will share some of this with you as soon as we are able. The workstreams are:

· Better Workplace; addressing potential problems in advance of making any announcements;

· Reskilling and Redeployment - to minimise redundancy;

· Pay, Terms and Conditions – we have a commitment to resolve the unagreed pay points, and to embark on discussions to ensure decent pay, terms and conditions for all BT employees. This will include a fair pay, grading and reward structure;

· Strategic Resourcing -we will have sight of and the ability to influence BT’s future resourcing requirements well in advance. We will aim to ensure our members are equipped with the anticipated skills in advance of these being required, thereby securing your stake in the future of BT.

Job Security was a catalyst for our campaign; our framework agreement has safeguarded jobs, ensuring a more centrally coordinated approach that anticipates future surplus resource before final decisions are made. Where there are planned site closures, voluntary paid leaver and redeployment will be given initial priority. In addition, we have agreed safeguards on the future of some sites under the Better Workplace workstream and we will now be engaged in discussions on how site closures will be approached.

The Future of Work Framework Agreement creates a firm foundation of how we will work with BT in future. We have put in place a governance team to ensure progression, delivery and implementation of the principles contained in the agreement across all CFUs. We will consult members on key aspects prior to the finalising agreement.

The framework agreement will result in, increased job security; secure UK based roles; implement fairer grading and pay structures; more opportunities for upskilling and see the union, on behalf of members, become a powerful stakeholder rather than an observer to BT’s plans. The issues are not going to be resolved overnight, but we are giving you a commitment to provide regular updates on progress via briefings; podcasts; videos and interviews with senior officials.

I look forward to communicating further with you all over the coming weeks.

Yours sincerely,

Andy Kerr

Deputy General Secretary (T&FS)

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Make your voice heard. Join the CWU today and be part of a movement for positive change!

Stronger Together: As a union member, you're part of a powerful collective that fights for fair wages, job security, and equal treatment.

Better for Everyone: Union actions don’t just benefit members—they help raise standards across entire industries.

Support When You Need It: Whether it's advice on workplace issues or representation in disputes, the CWU stands by you every step of the way.

Make your voice heard. Join the CWU today and be part of a movement for positive change!

Stronger Together: As a union member, you're part of a powerful collective that fights for fair wages, job security, and equal treatment.

Better for Everyone: Union actions don’t just benefit members—they help raise standards across entire industries.

Support When You Need It: Whether it's advice on workplace issues or representation in disputes, the CWU stands by you every step of the way.

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