Members in EE call centres are being asked to deliver their verdict on a comprehensive series of safeguards negotiated by the CWU following the company’s announcement of its intention to harmonise hours across the EE and BT businesses.

If ratified in a consultative ballot which opens this morning (Monday), the changes will apply to all advisors and team leaders employed before July 2020, and involve the move to unpaid breaks to align with a standard 37.5 hour working week which already applies in BT Consumer.

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