Sustained pressure from the CWU has delivered the promise of decisive action to improve the condition of outdoor areas on the BT estate.

In recent years increasing numbers of concerns have been raised with regard to the state of soft landscaping and hard-surfaced areas in a growing number of locations. These have regularly featured in debate at CWU Annual Conference – prompting forceful union representations to BT Property & Facilities both before and after the disputed outsourcing of formerly in-house grounds maintenance functions to CBRE.

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