LTB No. 509/2022

19 December 2022

Dear Colleague

BT Business – Merging of BT Enterprise and Global

On the 16th December, BT announced that they were bringing together the Enterprise and Global Customer Facing Units to form a new CFU called BT Business.

While this move has been the subject of speculation for many years, the timing of the announcement was not anticipated and is likely to have been caused by a leak from within the company that lead to an article in the Daily Telegraph, which had anticipated this move.

The new CFU will be led by Bas Burger, the current CEO of Global.

The plan is to begin integrating the two CFUs from 1st January and then report as a single CFU from 1st April.

It has been reported that synergies are anticipated that will result in £100m or annualised savings. These savings are part of the £500m savings by 2025, already announced by the company. While it has long-been the case that both of these CFUs have appeared to be top-heavy, we do not anticipate this announcement being without challenges for this union and its Enterprise and Global membership.

A copy of the BT Group announcement is attached.

Yours sincerely,

Allan EldredAssistant Secretary