Challenging but businesslike pay negotiations on behalf of ISS members working on the BT contact have delivered a proposed settlement for 2021 that would see nearly three quarters of employees receive a consolidated rise of 2.15%.

Crucially, ISS’s final offer, which emerged at the culmination of protracted talks, maintains the Real Living Wage as the absolute minimum hourly pay rate for housekeeping and security members which was outsourced by BT in April 2019.

As such, the deal on the table – which is being placed before members in a consultative postal ballot that will commence tomorrow (Wednesday July 14) – involves a baseline 20p per hour rise from £9.30 to £9.50.