CWU in urgent talks with Capita as 265 workers enter 45-day redundancy consultation period.

Capita July 17 2023

Clarity is being sought from Capita over any redeployment options that may exist for 265 individuals who have entered a formal 45-day consultation period that could result in redundancy – with the CWU intent on ensuring that every effort is made to mitigate against compulsory job losses.

Under plans announced by management last Wednesday, VMO2 contract work on the Small Office Home Office (SoHo), Small Medium Business (SMB) and Social Media workstreams will transfer, at VMO2’s behest, to a different outsourcer which intends to conduct the work in the Philippines.

Around 80% of those impacted are badged to the Leeds ABC contact centre – with the majority of the rest based at the unrecognised Dearne Valley site in Yorkshire, though some Preston Brook employees are also affected.

“This is incredibly sad news which we know is causing considerable uncertainty and distress,” CWU national officer Tracey Fussey told CWU News.

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